All bracelets and necklaces made through our website are final. Some of the larger items (like towels and totes) come with pre-paid return labels as well as our rings. We ONLY accept returns, we do NOT process exchanges.
Also, if your bracelet or accessory breaks within 1 year of purchasing it, we will gladly send you a new one (based on inventory availability)!
Should one of those unfortunate incidents occur, please use the "Submit a Request" button above to contact our support department, and we'll be glad to help!
*If you are returning clothing, clutches, pouches or rings your return will usually be processed within 2-3 weeks. We’ll send a confirmation email once the return has been completed. Please allow 1-3 business days for refunds to be received once the return has been processed.*