Where is my order?

Check your inbox for a shipping confirmation email, which includes a link to track your Pura Vida package. Still can’t find it? Just pop in your email address and order number here, and we’ll give you all the details on where your package is and when it’s expected to arrive. You can also check your order status by logging into your puravidabracelets.com account.
 
If none of those options work, please contact us using the “Submit a Request” link below. We’ll need your ship-to name, the email address you used to place the order and your order number. Once we have that info, we’ll get back to you ASAP with more details on your package status.
 
Your order confirmation email will look like this below. You will use that order number for reference!
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