Why haven't I received my referral reward even though the friend I referred has made a purchase?

Your referral reward will be automatically emailed to you within five business days of the referral purchase date!

If you have not yet received your code and are sure that it has been five days since your referral has made a purchase, please confirm that (A) your referral used the coupon code that was emailed to them to complete the purchase, and (B) their purchase was made with a minimum of $20 or $40 (after all coupons have been applied and depending on the referral that was shared). 

If you are sure of the above information, please send us your name, the email address used to refer a friend, and your friend's email address using the "Submit a Request" link above. 

Have more questions? Submit a request