Brand Ambassador Department:
Our Email support is available 24 hours a day, 7 days a week. We provide round the clock coverage for all of your questions, comments, and concerns.
Please email directly with your question, or click here to submit a ticket through our help center.
Our telephone support is available Monday through Friday from 6:00 am PST to 6:00 pm PST.
We are closed for phone support on the following days:
- Independence Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- New Years Day
Should you happen to reach us outside of business hours for our telephone support, please leave us a voicemail and we will get back to you the following business day.
You can directly reach our Chat team from the “Help” bar at the bottom right of your screen (both mobile and desktop), by visiting our Help Page and selecting "Need Help?" on the bottom right hand corner, or clicking here.
Our Chat support is available Monday through Friday from 8:00 am Pacific to 5:00 pm Pacific.
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