How do I manage my Monthly Club subscription?

Want to make some changes to your Monthly Club subscription? Just log into your puravidabracelets.com account with the email address used for your subscription, then click “Manage My Subscription” in your account settings. This allows you to:
  • View or update the payment card you have on file. If we’re unable to process your card on the 7th of the month, we’ll send you an email each day for one week until the card info is updated. If you don’t update your payment details within 7 days, your subscription will be cancelled. Once you’ve updated your info, your Monthly Club order will be processed within 24 hours, and you’ll receive an email with details about your order status.
  • Update your address. You can make changes to your shipping and/or billing address at any time, but make sure to update them before the 7th of the month if your shipping address has changed. We process Monthly Club orders on the 7th of each month, and we want to make sure yours is going to the right place!
  • Update your shipping method. Don’t forget: Monthly Club shipping to the U.S. is always free!
  • View your upcoming orders. You can also choose to skip a month in this section of your account.
  • View your transactions. This will show you what Monthly Club packs you’ve received in the past.
  • Change your product (QTY). You can add another subscription, which will increase your monthly amount by $14.95. However, we strongly suggest creating another subscription account instead to be 100% sure that you’ll receive two packs.
  • Manage your discounts. Did you refer a friend to the Monthly Club? (THANKS!) If they join using your referral link, you’ll be sent a discount for a free month! You can visit this section to apply your discount to a future Monthly Club order.
Don’t forget: To cancel your subscription, you must call us (858-233-4945), email us (info@puravidabracelets.com) or live chat us to let us know.

 

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