Refer a Friend

1. How do I redeem my friend’s 50% off code?

First of all, thank your friend, because they’re obviously awesome for telling you about Pura Vida! Second of all, if you received a referral email with a link to redeem your 50% off code but can’t get the code to work, follow these simple steps:

1. Click the “Get My 50% Off” button on the email you received.

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2.  Once you’re redirected to puravidabracelets.com, a pop-up will appear on the page and ask you to enter your email address to receive your 50% off coupon code. Enter your email address and click “Get Coupon Code.”

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3. We’ll generate your exclusive coupon code, which you can click to copy and enter at checkout following the instructions here. (PS, make sure your order reaches the $40 minimum!

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4. Your friend’s referral reward will automatically be emailed to them within 5 business days of your first purchase. Total win-win!

 

Still unable to redeem your code, or not receiving the pop-up to generate your exclusive code? Just send us your name, your email address and your friend’s email address using the “Submit a Request” link below. We’ll get everything sorted out, and you’ll both be rewarded ASAP!

 

Heads up: Our system’s pretty smart, so it will catch self-referrals and not allow you to generate a coupon code. Also the 50% off codes are only valid for 15 days from generation! 

 

2. Why haven’t I received my referral reward?

Thanks so much for spreading the Pura Vida movement! Once your friend has redeemed their 50% off coupon code, a referral reward will automatically be emailed to you within 5 days of their purchase. If you haven’t received a code yet and are sure it’s been 5 days since your friend made a purchase, please confirm two things:

  1. Your friend used the coupon code we emailed them to complete their purchase.
  2. Their purchase was a minimum of $20 or $40 after the coupon has been applied (depending on the referral that was shared). 

If you’ve confirmed these two things and still haven’t received your code, click the “Submit a Request” link below and send us your name, the email address used to refer a friend and your friend’s email address. We’ll help you out ASAP.

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